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Frequently asked questions
What types of pottery items do you offer?
We offer a variety of items, including mugs, plates, and figurines, catering to different tastes and preferences.
How much do your pottery items cost?
Our pottery items are priced between R 30.00 and R 800.00, allowing you to find something that fits your budget.
What does the price include?
The price includes the pottery item, use of paint and paint tools, and kiln firing for a glazed finish.
Can I choose my paint colors?
Yes, you can select from a wide array of vibrant colors available at our paint station to customize your pottery item.
Are additional painting tools provided?
Yes, we provide paintbrushes, water, and any other tools you may need to bring your artistic vision to life.
Where do I get the unique reference code to label my pottery item with?
Upon payment, you will receive a slip with the reference code. This slip will also be used to pick up your item after firing.
When can I pick up my finished pottery item?
Immediately after receiving an email that your item is ready for collection. This can take up to 21 days after painting.
Do you offer delivery services for finished pottery items?
Yes, we offer delivery services for added convenience. You can arrange for your masterpiece to be delivered to your doorstep for an additional fee.
What happens when my item is damaged during firing?
We give you a voucher to the value of the original amount.